Publikation:
Should service firms introduce algorithmic advice to their existing customers? The moderating effect of service relationships
Datum
2023
journal_article
Von Walter, B., Wentzel, D., & Raff, S. (2023). Should service firms introduce algorithmic advice to their existing customers? The moderating effect of service relationships. Journal of Retailing, 99(2), 280–296. https://doi.org/10.1016/j.jretai.2023.05.001
Zusätzliche Indizierung
| Institution | Eastern Switzerland University of Applied Sciences (OST) |
|---|---|
| Autor:in | |
| Erschienen in | Journal of Retailing |
| Band | 99 |
| Ausgabe | 2 |
| Seitenanfang | 280 |
| Seitenende | 296 |
| Datum der Veröffentlichung | 2023 |
| Peer-review | true |
| ISSN | 0022-4359 |
| URL - Externer Link |
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